Online Tribunal Applications

About Epass

What is an epass, and what will I use it for?

An epass is a unique electronic credential that you use to communicate securely with government Internet services. If you already have an epass, you can use it now. You can own several different epass accounts if you choose, or re-use the same one with different services or departments. Your epass will not expire if you use it at least once a year.

Your epass will allow you to submit documents to the Tribunal. Your epass ensures that your confidential and public documents are secure during transmission.

How do I obtain an epass?

The following steps will guide you through obtaining your epass.

1. Once you have entered the Tribunal's Secure E-filing Service on its Web site, you will be brought to the epass Canada Web site where you will obtain an epass password.

2. The first time that you access the epass Canada Web site as a New User, you will be informed that you are required to sign an epass User Agreement that:

• authorizes epass Canada to collect the information needed to issue you an epass;
• certifies that the information that you provide is true; and
• states that you agree to keep your password and username secret and to report possible security breaches.

3. You will create your own username and password. In order to safeguard the security of your username and password:

• do not share your registration information;
• do not share your username and password with anyone—even family members; and
• memorize your password instead of writing it down.

In order to maximize security:

• do not use your name for your username;
• do not use personal numbers like birth or anniversary dates, partial telephone numbers, family names or names of pets;
• change your password every three to six months;
• do not leave your computer unattended once you have logged in; and
• close your browser after you complete a session.

4. You will have to select and answer three questions that epass Canada will use in the event that you forget or wish to change your password, or if you want to revoke your epass. You cannot change the epass questions or answers (though future versions will allow you to do this), so choose your questions and answers carefully.

5. You will be required to sign the epass user agreement using your newly created password.

6. After you sign the epass user agreement, you will be returned to the Tribunal's Web site.

You will then need to use your epass-assigned username and password for all transactions with the Tribunal.

You will be able to log on to the Secure E-filing Service to file documents. Continue the step-by-step process.